This MSC status facility is located in Penang’s fast-growing Bayan Lepas Industrial Area, an industrial hub for a multitude of multinational and semiconductor companies.
It is a single 21-storey commercial building with excellent security characteristics that include contactless card access, digitally monitored systems and cameras deployed all around its premises.


Building Information
Address 1-12B-17 & 18, SUNTECH @ Penang Cybercity, Lintang Mayang Pasir 3, 11950 Bayan Baru, Penang, Malaysia
Building Information Single block 21 storey commercial building
Power Supplies 11kV HT power feed from TNB power grid
Telecommunication Manhole Manhole for the incoming telecommunication fibre path
Building Floor Information
Floor Height 4.45 meter, slab to slab
Floor Load 2.5 kN per square meter
Data Centre Specification
Critical Load Power Density 60 watts per sq ft
Cooling Density 60 watts per sq ft
Rack Arrangement/ Space Configuration Hot aisle and cold aisle configuration:
Cold Aisle Spacing: 1,200mm
Hot Aisle Spacing: 1,000mm
Critical Load Power Distribution 1 x primary and 1 x redundant final sub-circuits from separate PDU within the data centre
Lighting 500 lux light density at the raised floor
Raised Floor System
Gross Raised Floor Area Per Floor 1,000 square feet
RAF Height 300mm raised floor height
RAF Type HPL cementatious rigid grid
Concentrated Load 4.5 kN
Uniform Load 12 K-N per square meter
Underfloor Insulation Thermal isolation trocellin polyethlene foam
Perforated Panel Perforated panels are placed at the cold aisle
Uninterruptible Power Supply (UPS) System
UPS System Transformer less True-Online Double Conversion Modular Type Static UPS
UPS system is installed to protect data centre critical loads
Static UPS Capacity 20kVA per module
Total Statis UPS Capacity 60kVA
UPS Battery Autonomy 10 minutes at full load
UPS Redudancy N + 1 Configuration
UPS External Bypass Provided
Earthing System
Dirty Earth Both dirty and clean earths are available at the data centre area
The dirty (electrical) earth system is linked to existing building electrical earth
All the electrical earth/ bonding are connected to the main dirty earth bar including the raised floor system pedestals bonding
Clean   Earth Clean earth point is provided to each rack location under the raised floor
Power Distribution Unit (PDU)
PDU Configuration Each PDU receives one 400Vac protected power supply from UPS output panel within the data centre area
PDU is equipped with digital power meter, KWH meter and indicating lights
PDU Capacity 2 x 70kVA
Circuit per Cabinet 1 x primary and 1 x redundant final circuit from separate PDU
Circuit Protection Each final circuit is individually protected by MCB and RCCB at PDU
Circuit Breaker Sizes Single phase 20A, 30A single phase are available from the PDU
AC voltage at Cabinet Level 230V/ 50 Hz
400V/ 50 Hz
Emergency Power Generator (EPG)
EPG Plant 120KVA backup diesel generators
Fuel Tank External fuel tanks able to support EPG plant for 24 hours full load
Supported Services Data centre UPS, CRACs, chillers, lighting and general services within data centre areas
Construction/ Partition
Ceiling No false ceilings in data centre areas
Partitions 2 hours fire rated partition for each fire suppression zone
Cabling System The data centre is installed with structured cabling system and infrastructure
CRAC Redundancy N+1 redundancy
CRAC System Support CRAC system is supported by EPG Plant
Temperature Control 22 Degree +/- 2º
Humidity Control 50% RH +/- 10% RH
Water Leakage Detection
Water Leakage Detection Water leak detection system is installed in data centre area
Leak Detection Type Resistive leak tape (cable) monitoring leakage at any point along the perimeter of the data centre area and surrounding the CRACs.
Fire Detection and Suppression System
Fire Suppression Data centre areas are installed with FM-200 fire suppression system
FM-200 FM-200 Gas Suppression System will be installed above and under the raised access floor in data centre areas.
Fire Alarm and Detection System Two stages of alarms are implemented for RM-200 heat and smoke detection system.
Security 24 x 7 on site security
Multi layered security controls
Contactless card access system at all data centre door entrances and exits
24 x 7 CCTV monitoring backed by digital recordings up to 90 days storage at multiple sites
Building Management System
Monitoring Building Management System (BMS) to monitor and control the data centre areas
– Automatic control and monitoring of the environmental control system
– Monitoring of high tension supplies
– Monitoring of UPS and backup generator systems
– Monitoring of switchboard, PDU, fans, CRAC units
– Monitoring of fire safety system
– Monitoring of water leak detection
– Monitoring of room temperature and RH
On Site Manned Support 24 x 7 Service Operation Centre (SOC)
24 x 7 Facility Management team
Awards and Accreditations ISO/IEC 27001:2013 Information Security Management System
ISO 9001: 2008 Quality Management System
ISO/IEC 20000-1 Information Technology Service Management (ITSM)
Computerworld Readers Choice Awards for Cloud IaaS category in 2015
‘Data Center Service Provider of The Year’ by Frost & Sullivan in 2006, 2014 & 2016
‘Best Data Centre Engagement of The Year’ by Outsourcing Malaysia Excellence Award in 2011